Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you request a consultation, subscribe to our newsletter, or contact us for support. This includes:

• Contact information: name, email address, company name, job title, and contact number.
• Usage data: how you interact with our website, including pages visited, queries made, and actions taken.
• Asset data: information about renewable energy assets under management, including operational metrics and performance data, where provided by clients.
• Communications: any messages or feedback you send us.

We also collect information automatically when you use our services, including log data, IP addresses, browser type, and cookies.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process enquiries and send related information.
• Send technical notices, updates, and support messages.
• Respond to your comments and questions.
• Send marketing communications (where permitted by law and with your consent).
• Monitor and analyse trends, usage, and activities in connection with our services.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities.

3. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption for data at rest and in transit.
• Role-based access controls and multi-factor authentication where applicable.
• Regular internal security reviews.
• Restricted access to personal data on a need-to-know basis.

No method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations under applicable Indian law, including the Information Technology Act, 2000 and associated rules. You may request deletion of your personal data at any time by contacting us at sales@sun-key.com.

5. International Transfers

SunKey is based in India and primarily serves clients in India and the Middle East. If your information is transferred or processed outside India, we ensure appropriate safeguards are in place in compliance with applicable data protection laws.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate personal data.
• Request deletion of your personal data.
• Object to or restrict processing of your personal data.
• Withdraw consent at any time (where processing is based on consent).

To exercise these rights, contact us at sales@sun-key.com.